At ServeCost Marketing s.r.o. ("we", "us", or "our"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and process your information in compliance with the General Data Protection Regulation (GDPR) and applicable laws of the Czech Republic.

1. Data Controller

The data controller responsible for your personal data is:
ServeCost Marketing s.r.o.
Address: Roháčova 188/37, Žižkov, 130 00 Praha 3, Czech Republic.
IČO: 23312935
Registered in the Commercial Register kept by the Municipal Court in Prague, Section C, Insert 403756.
Contact: info@servecost.cz

2. Data We Collect

We may collect and process the following types of personal data:

Identity Data: Name, job title, and company name when you fill out our contact forms.
Contact Data: Email address and phone number.
Technical Data: IP address, browser type, time zone setting, and operating system (collected automatically via cookies).
Usage Data: Information about how you use our website and services.

3. Purpose of Processing

We process your data for the following purposes:

To provide our AI consultancy and marketing services (Performance of a Contract).
To communicate with you regarding your inquiries (Legitimate Interest).
To improve our website and user experience (Legitimate Interest).
To comply with legal obligations (Legal Compliance).

4. Third-Party Processors & AI Processing

To strictly provide our advanced AI services, we may share specific data with trusted third-party processors. We have Data Processing Agreements (DPA) in place with all vendors to ensure GDPR compliance.

Specifically, we utilize the following AI service providers:

OpenAI (USA/EU): For natural language processing and content generation.
Anthropic (USA): For advanced reasoning and data analysis.
Google (Gemini API): For multimodal AI processing and cloud infrastructure.
Mistral AI (EU): For secure, European-based language model processing.
Perplexity: For real-time information retrieval and verification.
Meta (Llama): For hosted open-source model inference.
Midjourney: For generative visual content creation.

Data is shared with these providers solely for the purpose of fulfilling AI-driven marketing and consulting tasks under strict Data Processing Agreements. All personal data processed by these providers is encrypted in transit and at rest. We do not sell your data to any third parties.

5. Your Rights

Under the GDPR, you have the right to:

Access your personal data.
Request correction of inaccurate data.
Request erasure of your data ("Right to be Forgotten").
Object to processing based on legitimate interests.
Request restriction of processing.
Data portability.

To exercise any of these rights, please contact us at info@servecost.cz.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.